Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in High Point that provides these benefits to your business.
Here are the reasons you can depend on Integrated Technologies to keep you and your business up and running:
- One Call Does It All - No more dealing with multiple companies for your technology needs. Integrated Technologies can handle all aspects of your IT infrastructure through our Technology Concierge Service. Our service offerings include; Managed IT Solutions, Backup & Disaster Recovery, Cyber Security, Help Desk Services, Cloud Solutions, Network Cabling, Access Control and Video Surveillance.
- We Answer Our Phone Live - If you have a problem – you want to talk to a human, not a voicemail. When you contact Integrated Technologies, you will immediately speak with a friendly member of our team during business hours.
- 1-Hour Response Time - We have a team of seven technicians on staff, so our clients aren’t waiting around for hours to get a problem resolved. We have a written response time with our Fully Managed clients ensuring that we will be on-site within one hour or less.
- Preventive Monitoring and Maintenance - We remotely monitor your network 24/7/365 to keep critical security settings, virus definitions and security patches up-to-date and proactively prevent issues from escalating into downtime, lost data and loss of revenue.
- We Listen and Understand Our Clients - We carefully listen to understand your concerns in order to propose the correct solution for your request. Let Integrated Technologies focus on your IT so you can focus on your business.
- No Tech Talk - You’ll get clear and concise answers to your IT support questions. We use plain English to answer your questions- not confusing technical terms. It’s our job to keep your technology working at its best and explain what we did in a manner you can understand.
- Your Trusted Technology Partner - Our ultimate goal at Integrated Technologies is to provide our clients with the highest quality service and the best possible solution in a timely manner, at fair market value. This is accomplished through trust, respect and honesty. In doing so, we build lasting relationships with our clients. We truly believe a relationship built on reciprocal trust ensures mutual success. Don’t take our word for it, see what our valued clients are saying.