Trust Integrated Technologies for Your Winston-Salem Business IT Support

Superior IT Support is a Necessity in Winston-Salem

Although traditionally associated with the textile and tobacco industries, Winston-Salem is transforming itself to be a leader in the nanotech, high-tech and biotech fields. Medical research is a fast-growing local industry, and Wake Forest Baptist Medical Center is the largest employer in Winston-Salem.

Wake Forest Innovation Quarter is an innovation district in downtown Winston-Salem which features business, education in biomedical research and engineering, information technology and digital media, as well as public gathering spaces, apartment living, restaurants, and community events. From over 75 restaurants downtown to the many other small shops offering interesting wares and services, the industry in Winston is remarkable. And with all those businesses comes the need for superior Winston-Salem IT support.

Contact us to learn more about our IT managed services in Winston-Salem.

IT Support for Winston-Salem Businesses, by Integrated Technologies

If you’re looking for IT support tailored to your business’s specific needs, it’s a good idea to start by giving our experts a call. We offer various services and can tailor our approach to your IT needs based on your business. You deserve to work with a company that won’t pad your IT package to sell you more services. Instead, trust a team that will custom-build a service package to match your company’s unique needs.

Advisory

If you need well-researched, unbiased advice on technology solutions that will advance your business goals, look no further than Integrated Technologies. We maintain an impartial perspective when providing IT recommendations, and our primary focus is always on what will benefit your Winston-Salem business’s objectives, to ensure you achieve optimal results.

Get Agnostic Advice

Managed IT

Your company needs computers for every aspect of business, which is why it can be so frustrating when something goes wrong. Managed IT services can help your team stay on top of potential issues before they turn into business-halting problems. With help for everything from two-factor authentication to remote connectivity, managed IT services can help take the stress out of technology.

Get Stress-Free IT

Co-Managed IT

Even the best IT team can become overwhelmed with routine and break/fix work. There are often multiple issues to attend to, from security and backups to patch management and routine maintenance. As your team grows, your IT department’s responsibilities will grow, too. Co-managed IT services allow you to supplement your team without having to hire additional staff members.

Round Out Your Team

Backup | Disaster Recovery

Don’t be one of those business owners who assumes disaster will never strike their small business. Understand that disaster comes in many forms and it’s entirely unpredictable. Be prepared for what comes next if it does happen. With backup and disaster recovery services, you can rest assured that your business will not come to a screeching halt in the face of disaster.

Backup That Data

Cybersecurity

It’s easy to feel safe from cyberattacks when you’re a small business in Winston-Salem. It seems that large businesses, like Novant Health, are the ones who have more to worry about. The truth is that smaller businesses are more susceptible to cyberattacks than large corporations with robust cybersecurity measures set in place. Don’t become a victim of cybercrime. Get prepared ahead of time.

Protect Your Business

UCaaS

Help your business go beyond the limitations of a traditional phone system. Enjoy clear, crisp communication from anywhere with an internet connection. With the freedom of UCaaS, you can access your phone calls anywhere in the world and even transfer them to a colleague across the country. Say connected to your coworkers and customers with this easy, convenient mode of communication.

Make Calling Simple

CCaaS

In the current competitive market, delivering outstanding customer service is what sets your business apart. Reliable, seamless, integrated communications are essential for building and maintaining strong relationships. Discover how Contact Center as a Service can elevate your customer service levels, streamline your operations, and improve your business results.

Improve Customer Service

Cloud | Colocation

When you’re prepared to move out of your in-house server room, the next decision is to choose between cloud services and colocation. Each option offers distinct benefits and considerations. The right choice will depend on your specific business goals and needs. Rely on us to guide you through this decision-making process and ensure a smooth, stress-free migration and transition.

Make The Best Decision

Microsoft 365

The advent of cloud-based services has significantly boosted the appeal of remote and hybrid work environments. Equip your team to function efficiently from any location with exceptional communication tools, robust data security, seamless file-sharing capabilities, and effortless collaboration. Explore all the features available.

Explore Microsoft 365

Network Connectivity | ISP

A fast and reliable internet connection is crucial for your Winston-Salem business to remain competitive. It serves as your gateway to the digital world. Learn how partnering with a dependable Internet Service Provider can reduce stress on your staff, plus boost productivity and increase profitability while helping your entire team to excel.

Use An ISP You Can Trust

Network Infrastructure

In all industries, the network infrastructure is the nervous system of your business. Infrastructure is what makes all of it work the way it’s supposed to, and it’s best to have all your technology-related installations completed by professionals. Luckily, we have experience in both the installation and maintenance necessary for seamless IT support.

Get Pro Installation