Donna Blakely, Markting & Client Relations

IT Concierge Service With Prompt Response Times

The best benefit of working with Integrated Technologies is always receiving prompt service. As a financial planning firm, IT downtime wreaks havoc with our team, so prompt service is key and we are very grateful for this.

Integrated Technologies is set apart from their competition in many ways. Promptness of service is one of the key benefits. The office staff are always courteous and quick to send a ticket to get a tech on the problem. Typically, we receive same day or next day responses to our request. Their billing is easy to understand and effortless.

IT companies are plentiful, but what I have found with our affiliation with Integrated Technologies for almost 10 years is that they provide an IT Concierge service. What I mean by that is they can plan out the project, run the wiring, work with your local internet/phone provider and have everything running in short time.  They take pride in their work, making sure it is running correctly and are respectful of your office environment, cleaning up along the way.  They specialize in individual, concierge service which is very rare in today’s world.

Donna B
Marketing & Client Relations
Financial Industry